1.What about size and color?
The size and color can be changed according to your requirements or according to the size in our webpage or catalogue.

2.What material?
Inflatable games is made by PVC Tarpaulin. The Flame Retardant is suitable for BS5852(British Standard)

3.Can you print my picture or logo on the products?
Yes, we can print your picture or logo on the inflatable products, and you can offer the picture in any format made by Photoshop or Coredraw.

4.Can you design one specially?
Yes, send us details and a sketch or a picture of your requirements and we will quote you our best price.

5.What included in products?
It is included inflatable games, blower, kit bag(including the same colors material, glue),ground sheet.

6.What kind of guarantee you give?
Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it. Because it is too long distance to ship goods back, we will send a kit bag for every inflatable products.

7.Your blowers meet CE/UL requirements?
Our blowers have passed the certificate of CE,UL.

8.Mini quantity?
1 piece.

9.How do I order?
a. You can order in our website:www.qileinflatable.com
step1. Choose your interested goods, write down the model number;
step2. Click on "Order online", fill in the customer info and submit;
step3. We will sign a "Order Conformation", send you a scan original copy by e-mail.
b. If special design, please email us for price and order information without hesitation.

10.How do I pay?
Please transmit (T/T) the payment from your bank to our bank.

11.How do you start the order?
We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If the order is urgent, you'd better pay 100% in advance.

12.Producing time?
Our regular producing time for 1pcs inflatable games is 6-15 days, excluding air transit time, from the date of confirmation. However, it can be +/- depending on the design and the dimensions.

13.What about Delivery?
Shipping methods: Shipping by sea, by air, by courier (DHL/UPS/TNT/FEDEX), is available for customers. And the freight charge can be prepaid or collected. The shipping costs may be about USD200.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD200.00. Air charge is different for different country

14). How long is the dilevery?
by courier / by air: about 3~5 working days after goods on plane.
by sea: about 25 working days after goods on board.

15). What is the guarantee period?
Advertising products like tent,arch, models are warranted for 1 year, games like slide, bouncer, combo have 2 years and the blowers& air pump with 1 year

16. How to visit your factory?
Before customers'visiting to our factory or company, we can help with hotel reservation, picking up and other

17. How to order?

1. You can order Qile inflatables by Fax, E-mail, Order online or visit our factory;
2. Pick out your favourite products from: 
http:, you can provide your design or special demand to us.
3. Process: 
a). you confirm order and pay the deposit;

Considering security of customers payment, every customer of QiLe is suggested to transfer the payment to Qile company account: Qile inflatable CO LTD
the company bank information is list on our invoice when quoted.

b). we design according your requirements and then e-mail you for confirmation;
c). we make your antenna products;
d). we e-mail photographing of the product to you for final confirmation;
e). you pay the balance;
f). we deliver the products to you.
4. Price: 
a). Ask for the quotation by Fax, E-mail，or at our factory.(price list) 
b). For a cost estimate on customized antenna please send an email with your requirements.
5. Confirm order: 
Send us the products number, photos, size, and other demand by:
 e-mail to: qile@qileinflatable.com
we will e-mail you a confirmative order form by scan.
6. Lead Time: 
Our regular lead time is 5-15 days from the date of confirmation, excluding air transit time. However, it can be +/- depending on the design and also the dimensions and quantities.
7. Transport: 
Can be transported by air on airport to airport basis or by sea. The approximate transit time is 5 days or above.
8. After service: 
Qile  is responsible for making some modifications as you need and your purchase can be reproduced and refunded if there are serious quality problems.